CANCELLATION POLICY

Due to the remote location of our camp, all guest provisions are planned for, ordered and transported in advance of your visit. Therefore, we must receive requests for cancellation or changes to your reservation by email at least thirty (30) days prior to your scheduled arrival date. Cancellation requests made by email at least thirty (30) prior to your scheduled arrival date will receive a refund of payment minus credit cards charges incurred by the Camp in making and refunding your reservation. If you fail to arrive on the scheduled arrival date, your reservation will be canceled and you will not receive any refund or credit. We sell Trip Insurance to eliminate the problems of cancellations due unforeseen medical and family issues that come up from time to time. Trip Insurance is available when you book online or by calling us on our toll-free number 866-654-2877, at the time of booking.

If you fail to notify us at least thirty (30) days prior to your original scheduled arrival date, that you wish to change your reservation , we will allow a one time change during the current season, subject to availability, This request for a change in date must be made via email at least seven (7) days prior to your check –in date. Please be advise that no monetary adjustments can be made to the rescheduled reservations, as the thirty (30) days notification period was voided on the original reservation.

Requests for cancellation or changes must be made by email: info@sequoiahighsierracamp.com

We reserve the right to cancel a reservation without notice if we become aware of or are notified of any fraud or illegal activity associated with this reservation.

Again, it is strongly suggested that you carry travel insurance in the event you must cancel due to an accident or illness.